Terms & Conditions
These Terms set out the basis on which we work together. They are designed to be clear, fair, and to protect both your business and mine.
Last Updated: January 2026
Business Name: Mimi G Consulting
Website: www.mimigconsulting.co.uk
Contact: mimi@mimigconsulting.co.uk
1. Introduction
These Terms and Conditions (“Terms”) govern your use of this website and the purchase of any services, digital products, or physical goods from Mimi G Consulting (“we”, “us”, or “our”).
By engaging our services or making a purchase, you confirm that you have read, understood, and agreed to these Terms.
2. Consultancy & Service Agreements
We provide marketing consultancy, strategic support, website development, and paid advertising management services.
The specific scope, timelines, deliverables, and fees for your engagement will be set out in a written Proposal or Statement of Work (“SOW”). Once agreed, this forms part of your contract with us.
2.1 Strategy & Consulting
Scope
Services are limited to what is agreed in your SOW. Any work requested outside this scope will be quoted separately.
Nature of Advice
All consultancy services are advisory in nature. While we apply professional expertise, experience, and best practice, you acknowledge that business outcomes depend on many factors outside our control. We cannot guarantee specific commercial results.
Client Responsibilities
You agree to provide timely access to information, assets, approvals, and feedback reasonably required to deliver the services. Delays or omissions may impact timelines and outcomes, for which we cannot be held responsible.
Intellectual Property
Upon full payment, you own the final agreed deliverables created specifically for you. We retain ownership of all underlying methodologies, frameworks, tools, and know-how developed or used during the engagement.
2.2 Website Builds
Process
Website projects follow a structured process, typically including discovery, design, development, testing, and launch.
Revisions
The number of revision rounds included will be specified in your SOW. Additional revisions or changes outside scope may be billed at our standard hourly rate.
Third Parties & Delays
We are not responsible for delays caused by third-party providers (including hosting platforms, plugins, payment processors, or domain registrars), or delays caused by late client content or approvals.
Post-Launch Responsibility
Unless an ongoing maintenance or support agreement is in place, responsibility for the website transfers to you upon launch and handover.
2.3 Paid Advertising Management
Ad Spend
You are responsible for all advertising platform costs, which are paid directly to the relevant platforms (such as Meta or Google). Our fees cover strategy, setup, optimisation, and management only.
Performance
Advertising performance depends on multiple variables including budget, market conditions, competition, offer quality, and audience behaviour. While we aim to optimise performance, specific results cannot be guaranteed.
Account Ownership
You retain full ownership of your advertising accounts. We require appropriate access in order to deliver the agreed services.
3. Payment Terms
General Consulting & Projects
Unless otherwise agreed in writing, payment is required in full before work begins.
Retainers & Contract Work
Retainers have a minimum initial term of three months. After this period, they continue on a rolling monthly basis and require one month’s written notice to cancel.
Website Projects
A 50% non-refundable deposit is required to commence work. The remaining balance is due prior to final launch or handover.
Late Payment
Late payments may incur statutory interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
Suspension of Work
We reserve the right to suspend work immediately if invoices remain unpaid.
4. Digital Products & Workshops
This section applies to downloadable products, templates, guides, and online workshops.
Digital Products
Due to the immediate nature of digital delivery, all digital product sales are final and non-refundable once access has been granted, except where required by law.
Usage Rights
Purchases grant a personal, non-exclusive, non-transferable licence. Content may not be shared, resold, copied, or distributed.
Workshops
If you are unable to attend a live workshop, please notify us at least 48 hours in advance. At our discretion, we may offer a transfer to a future session or access to a recording.
5. Physical Products (Books)
5.1 Shipping
We ship within the UK and to selected international destinations. Shipping costs and estimated delivery times are displayed at checkout. We are not responsible for customs charges or import taxes on international orders.
5.2 Returns & Refunds
You have the right to return physical goods in line with UK consumer law.
You must notify us within 14 days of receiving your order
Items must be unused, in original condition, and original packaging
Return postage is your responsibility unless the item is faulty
Refunds are processed within 14 days of receiving the returned item.
6. Liability
Our total liability for any claim arising from services or products provided shall not exceed the total fees paid by you for the relevant service or product.
We are not liable for indirect or consequential losses, including loss of profit, business interruption, or loss of data.
7. Cancellation & Termination
By You
You may terminate a service agreement in accordance with the notice terms set out in your SOW. You remain responsible for payment of work completed up to the termination date.
By Us
We may terminate an agreement if these Terms are breached or invoices remain unpaid.
8. Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
If you have any questions, please contact mimi@mimigconsulting.co.uk.